Job Description

Paramount to success is delighting Restaurant Guests; then following restaurant basics inunderstanding and adhering to food safety and sanitation procedures abiding by guest andemployee safety and security policies. Follow all company standards and policies including butnot limited to preparing and producing quality food with speed and accuracy personal conductsafety and security policies.ACCOUNTABILITY SCOPE:The positions incumbent has a significant effect on customer loyalty. In addition each restaurantcrew member is accountable for their impact on expense of doing business such as absenteeismand appropriate use of resources.RESPONSIBILITIES: Food Preparation - preparing raw ingredients for menu item production Menu Item Production - preparing menu items for orders Assist with daily operations - wash dishes operate pizza oven sweep floors receiving andstorage preventative maintenance opening & closing procedures Be a product ambassadorRequirementsDEPENDABILITYAs a member of a team it is necessary that all crew members arrive at work on time for theirscheduled shift. Absences must be held to a minimum and all "call-off" procedures must be strictlyfollowed.CUSTOMER RELATIONSAll Experts must understand and demonstrate good "people skills" in dealing with customers.Prompt friendly courteous service delivered with a pleasant attitude is essential. The ServiceExcellence Promise must be delivered to each and every customer.COOPERATIONAll Experts must have a "teamwork" attitude and be able to contribute to the efficient operation ofthe shift. Positive working relationships among the entire restaurant team are a must.PERSONAL APPEARANCEEach Expert is expected to present a neat well-groomed appearance at all times. This includes strictadherence to the dress code policy.ENVIRONMENTAL CONDITIONSThe fast pace within our restaurants and the need to meet requests from the public requires allExperts to be able to handle stressful situations while maintaining a calm pleasant attitude andefficient working pace.Additional InformationEMPLOYMENT STANDARDS:AGE REQUIREMENTAll employees must be at least 16 years of age and possess all documents and permits required bystate and federal law.EDUCATION/EXPERIENCE