Job Description

Position : DispatcherLocation : Amsterdam New YorkRequisition ID: : 17473General Purpose:Provide quality customer service to our customers and drivers while minimizing costs of hauling through effective dispatching of loads.Duties and Responsibilities: Direct the daily distribution of raw milk loads to cover orders maintain customer schedules and monitor for changes Contact drivers with daily delivery schedules Serve as contact for all customer changes and distressed loads. Monitor milk movements to assure all producers remain qualified during qualifying months and between Federal Orders. Maximize diversions and transportation credits where applicable Monitor secondary freight costs and work to minimize those costs when scheduling deliveries. Coordinate dispatching and maintain records of all loadouts Communicate customer issues to Field Manager. Communicate driver issues to Lead Dispatcher and Location Manager Be part of on-call rotation including periodic evenings weekends and some holidays The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities duties and skills required. Other duties may be assigned as requiredEducation and ExperienceOne to three years of related experience in dairy/field/hauling preferredNecessary Knowledge Skills and AbilitiesExcellent telephone problem-solving and people skillsGood attention to detail and ability to multi-taskGood computer skills including MS Office software (Excel Word)Experience with SAP business software a plusAbility to switch between tasks frequentlyAnswer general questions and direct callers to appropriate peopleFriendly and polite voice and demeanorAbility to operate in a team environment by communicating effectivelyModerate level of mechanical aptitudeValid drivers license with no significant violations or restrictionsMust be able to read write and speak English