Job Description

Average target compensation of $100K + uncapped incentives JOB SUMMARY Supervise the daily operations of a geographically assigned sales team that sells to our residential customers offering best-in-class services and supporting goals of soliciting new prospective customers.MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Responsible for meeting and exceeding budgeted headcount and sales goals. A charismatic and enthusiastic leader with skill and experience in creating excitement and energy building and leading teams and developing skills in others. Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment. Recruit interview hire and train Residential Connectivity Sales staff. Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner. Possess the knowledge and expertise to lead guide and develop Residential Connectivity Sales Specialists in their role. Identify knowledge and training gaps within the Residential Connectivity Sales Specialist team and develop plans to address them. Be familiar with reporting and analytics necessary to drive and support business decisions. Collaborate with other departments and support teams to achieve goals and objectives. Work allocated will consist of approximately 60% fieldwork and 40% office work. Coach to and follow Charters Sales Process. Communicate territory assignments to Residential Connectivity Sales Specialists. Monitor the payroll process and ensure timely and accurate approval of all commission payments. Handle employee relation issues including performance appraisals coaching and training. Completes administrative tasks related to all sales activities and ensures their team does the same. Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in. Maintains current in-depth knowledge of the marketplace including competition and ensures relationships with customers business partners and co-workers are positive and professional. Prepares reports as needed. Perform other duties as requested by leadership. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read write speak and understand the English Language. Excellent communication interpersonal and organizational skills Possess strong technical and computer skills Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle Ability to work outside for extended periods in any season and/or during inclement weather Familiarity with computer operating systems a myriad of consumer and commercial communications devices (e.g. PDAs smartphones routers modems converters and wireless devices) and computer software applications Must be able to work non-traditional work hours such as evenings and weekends Valid drivers license satisfactory driving record within Company required standards and auto insurance Ability to complete documentation accurately. Required EducationBachelors degree in business or marketing or equivalent work experience.Required Related Work Experience and Number of Years2+ years of Outside Sales or related work experience.PREFERRED QUALIFICATIONS Preferred Skills/Abilities and KnowledgeKnowledge of Direct Sales practicesExperience with consumer education of products and servicesKnowledge of cable or telecommunications servicesPreferred Related Work Experience and Number of YearsSales Supervisory experience preferred - 0.5+WORKING CONDITIONS Field and Office environmentOutside field environment with exposure to inclement weatherTravel as requiredLI-swd74SDT465 324865 324865BR