Job Description

WHY PELLA? Youll play a key role for a top independent distributor of Pella Corporations outstanding products which are built through 95-years of innovation and environmental stewardship. As a proud Pella team member youll enjoy: 4-weeks of paid time off per year 10 days of accrued paid time off (increasing to 15 days after your first year). 7 holidays. Company-wide shut down between Christmas and New Years. Competitive compensation including a generous profit-sharing program. An Employee Well-Being Program to help you relax and unwind by providing you with funds that can be used on a quarterly basis for anything that recharges your batteries Travel gym memberships a night out golf fun experiences with family and friends spaanything! Exceptional health benefitsincluding an expansive Employee Assistance Program to help you navigate lifes expected and unexpected events. Company match on retirement savings (401k). Tuition reimbursement for your professional development. Join our exceptional team which is decorated with numerous awards for delivering success through intense customer focus. There are many opportunities to grow and develop -- truly a place you can make a career. JOB SUMMARY Pella is seeking a full-time in office Accounts Receivable Specialist who will be responsible for performing a variety of detailed accounting duties in accordance with standard accounting procedures and GAAP. As the Accounts Receivable Specialist you will provide an outstanding customer service experience to internal and external customers in the collection and crediting of account payments. The right candidate will be: A solid performer who demonstrates a commitment to accuracy customer satisfaction strong organizational and time management skills attention to detail initiative follow-up and follow-through and strong problem resolution skills. Daily responsibilities will include: Monitor timely payments and call on customer accounts for collection of outstanding debts. Prepare liens and other legal collection remedies. Process daily customer credit card payments. Answer incoming phone calls from internal and external customers. Process credit requests and maintain customer credit account information. Resolve outstanding customer issues directly and indirectly by referring situations for resolution to appropriate departments. Process and review detailed reports including monthly sales tax reports for multiple jurisdictions ensuring accuracy. Ensure company-wide compliance with all appropriate federal state and local laws. What it takes: 1-3 years experience in A/R with a heavy background in collections. High school diploma. Some college coursework preferred. Strong computer skills including advanced Excel and Access capabilities. Great Plains experience preferred. Able to work in an interruption-driven environment and stay focused. Ability to build strong relationships with others in organization and the desire to serve both internal and external customers with urgency and professionalism providing a high level of customer service. EEO EMPLOYER Pella Windows & Doors is an Equal Opportunity Employer and supports a diverse workplace free from all forms of unlawful discrimination. All employment decisions at Pella Windows & Doors are based on business needs job requirements and individual qualifications without regard to race color genetic information national origin creed religion sex sexual orientation gender identity or expression marital status family or parental status veteran status disability status political affiliation or any other status protected by the laws or regulations in the locations where we operate. Pella Windows & Doors will not tolerate discrimination or harassment based on any of these characteristics. Pella Windows & Doors encourages applicants of all ages.