Job Description

KGO-TV is seeking a Broadcast Systems Specialist; an individual with a solid I.T. background that will be responsible for the installation maintenance and support of the entire I.T. infrastructure at KGO-TV with expert knowledge of the following types of systems: file/print/email newsroom computer systems (NRCS) server-based digital video and audio non-linear editing production and on-air automation systems graphics systems and their associated software and hardware infrastructure.The ideal candidate will have several years experience providing IT and Engineering support in a television broadcast environment with a hands-on understanding of broadcast News and Master Control/On-Air support at a medium to large market television station using Dalet Ross Overdrive and Xpression Imagine or similar systems. The candidate must also be proficient with Cisco LAN/WAN switches and routers with a proven ability in diagnosing complex systems and be able to identify troubleshoot and remedy critical on-air issues.Excellent communication skills are essential to understand users requirements and provide training on new systems. Project management experience is desired.ESSENTIAL DUTIES AND RESPONSIBILITIES: The Broadcast Systems Specialist will be flexible with their schedule and have the ability to undertake a variety of roles by bringing a diverse skill set to our organization. Primary responsibilities include the support and maintenance of all station I.T. and Broadcast servers and PCs for the main office as well as 5 remote bureau sites. In addition the Broadcast Systems Specialist will be called upon to provide solutions for a broad range of problems / tasks. The ability to troubleshoot problems and adapt to new situations in a time-sensitive environment is a must.Job ResponsibilitiesInstall support and maintain all I.T. related aspects of the On-Air broadcast television environment.Create configure and maintain Windows MacOS and Linux environments.Support deploy and provide end-user desktop support on Windows operating systems interfaces and utilities as well as remote laptop support using Citrix and/or VPN connectivity.Create and maintain updated documentation and related diagrams using Visio / AutoCAD.Maintain and troubleshoot MS SQL Oracle and MySQL databases.Support troubleshoot and maintain the integrity and security of the network infrastructure and manage the network firewalls switches and routers.Ensure all computers and servers are kept protected from viruses by ensuring the definition files are kept up to date and latest security patches are applied to all systems.Must be on call to troubleshoot equipment problems at any time.Establish post and update maintenance and current operating procedures for station technicians to follow.Interface with equipment manufacturers and vendors.Communicate effectively with other department personnel.Other duties as assigned.Basic RequirementsMinimum 2 years experience using Cisco IOS.Excellent communication and interpersonal skills both oral and in writing.A positive attitude towards a flexible schedule strong attention to detail and a customer service focus.Firm grasp of project planning and implementation with the ability to meet deadlines.Solid troubleshooting methodologies that apply to the networked Server / PC environment and standalone workstations. Know how to work through unfamiliar situations by immediately identifying the relevant facts to solve the problem quickly.Solid understanding of Windows MacOS and Linux environments.Solid understanding of IP subnetting and networking configurations including DHCP and DNS.Support experience with remote access products and solutions.Firm understanding of authentication methods to MS Active Directory client/server authentication.Knowledge of programming and command line scripting.Understanding of video streaming technologies and protocols.Experience with Solar Winds or similar software desired.Required Education:High school degree or equivalentPreferred Education:A degree in Information Systems / Technology / Broadcast Engineering field or minimum (5) years of related work experience.#OTVSMEDIAnetworksjobs