Job Description

SummaryThe Department of Veterans Affairs is recruiting to fill a Program Support Assistant (Access Programs) at the Northern Arizona Health Care System within its Mental Health and Behavioral Science Service Line (MHSL). The primary purpose of the Program Support Assistant (PSA) is to provide comprehensive program and administrative support to the Access Programs Manager and Support Staff. The incumbent directly supports an assigned MHSL administrative work area. Learn more about this agencyHelpOverview Accepting applications Open & closing dates 11/01/2022 to 11/22/2022 Salary $40262 - $52341 per year Pay scale & gradeGS 6 HelpLocation1 vacancy in the following location: Prescott AZ 1 vacancy Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Not required Relocation expenses reimbursed No Appointment typePermanent - Work scheduleFull-time - ServiceCompetitive Promotion potential None Job family (Series) 0303 Miscellaneous Clerk And Assistant Supervisory statusNo Security clearance Other Drug testNo Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement numberCBSX-11705901-23-SMF Control number686616300 HelpThis job is open to Career transition (CTAP ICTAP RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Federal employees - Competitive serviceCurrent or former competitive service federal employees. Federal employees - Excepted serviceCurrent excepted service federal employees. Internal to an agencyCurrent federal employees of this agency. Special authoritiesIndividuals eligible under a special authority not listed above but defined in the federal hiring regulations. Veterans Military spouses Clarification from the agency Please read the job announcement in its entirety before applying. CTAP ICTAP RPL Federal Employees-Competitive Service Federals employees - Excepted Service Individuals with Disabilities Special Authorities Military Spouses Veterans (ALL current/former permanent federal employees eligible veterans and individuals that fall under a special hiring authority or excepted service employees covered by an interchange agreement).VideosHelpDuties The PSA performs general program support work such as the collection compilation research and/or tracking of data and program information. The major duties and responsibilities include but are not limited to: Serves as key member of Access Programs (Suicide Prevention Primary Care Mental Health Care Integration (PCMHI) Workplace Violence Prevention and Access/Gap) for data management and production of reports on an array of issues. Processes incoming and outgoing materials such as correspondence reports memoranda and other forms of written communication. Prepares and writes reports that document the progress of a variety of data collection activities and identifying problem areas for further action. Participates in the development and coordination of internal review systems to assure that both clinical and administrative activities are following agency and accrediting and regulatory (Joint Commission CARF etc.) requirements. Provides annual records management staff training. Conducts internal records reviews to ensure an effective records management program within their scope is maintained on an annual basis. Performs work in support of Mental Health and Access Programs in terms of analysis of programs effectiveness requiring knowledge of the purpose orientation methodology and techniques of each program. Provides support for daily operations for all programs under Access Programs including identifying resources and lending support to mitigate issues impacting daily operations and facilitating administrative duties that directly support the respective missions of each Access Program. Maintains timekeeping for all Access Programs (Suicide Prevention Primary Care Mental Health Care Integration (PCMHI) Workplace Violence Prevention and Access/Gap). May be asked to provide back-up to other PSAs. Work Schedule: Monday thru Friday 07:30am to 4:00pm Compressed/Flexible: Not Authorized Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service increase worker productivity and better prepare the agency to operate during emergencies. This position may be authorized for telework Adhoc only after completing at least 90 days continuous service. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Access Programs)/PD14099O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not requiredHelpRequirementsConditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel Qualifications To qualify for this position applicants must meet all requirements by the closing date of this announcement 11/22/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to developing and recommending ways to improve the effectiveness efficiency and timeliness of work operations; scheduling coordinating planning and maintaining various events and calendars for meetings committees and conferences; utilizing word processing spreadsheet and database software; performing timekeeping functions for a large group of employees; purchasing certifying and reconciling office supplies services and invoices. You will be rated on the following Competencies for this position: Computer SkillsCustomer Service (Clerical/Technical)Manages and Organizes InformationTechnical CompetenceWriting Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. No special physical qualifications are required to perform the duties of the position. Incumbent must be able to travel independently to and from all areas on the VA grounds. Work Environment: The work is carried out in an office environment and patient care areas. For more information on these qualification standards please visit the United States Office of Personnel Managements website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education There is no educational substitution at this grade level.Additional informationThis job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need to fax a document you do not have in electronic form view the following link for information regarding an Alternate Application. Read more Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration you may be asked to submit additional job related information which may include but not limited to; responses to the knowledge skills and abilities; completion of a work sample and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g. on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. As a new or existing federal employee you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether youre a permanent part-time temporary or an intermittent employee. You may be eligible for the following benefits however check with your agency to make sure youre eligible under their policies. To apply for this position you must provide a complete Application Package which includes: Resume The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application such as a copy of your transcript (if using education to qualify) SF-50s (current/former Federal employees) documentation to support Veterans Preference claims or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Cover LetterDD-214/ Statement of ServiceDisability Letter (Schedule A)Disability Letter (VA)OF-306PCS OrdersProof of Marriage StatusResumeSeparation Notice (RIF)SF-15SF-50/ Notification of Personnel Action SF-50 Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): Most recent SF-50 if you are a current or former Federal employee An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. Examples of appropriate SF-50s include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50s at the highest grade held with an effective date more than one year old. Veterans Preference: When applying for Federal Jobs eligible Veterans should claim preference for 5pt (TP) 10pt (CP/CPS/XP) or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable general etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service (honorable general etc.) and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.