Job Description

SummaryThe incumbent serves as Program Support Assistant for the HUD-VASH Grants & Per Diem and Outreach program under the Health Care for Homeless Veterans initiative. This is a specialized program which provides services to the homeless veterans in the Viera VA OPC and surrounding community. The HCHV Program Support Assistant is a unique position which requires a mix of administrative and patient care skills. Learn more about this agencyHelpOverview Accepting applications Open & closing dates 10/20/2022 to 11/10/2022 Salary $40262 - $52341 per year Pay scale & gradeGS 6 HelpLocation1 vacancy in the following location: Viera FL 1 vacancy Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment typePermanent - Work scheduleFull-time - ServiceCompetitive Promotion potential None Job family (Series) 0303 Miscellaneous Clerk And Assistant Supervisory statusNo Security clearance Other Drug testNo Position sensitivity and risk Non-sensitive (NS)/Low Risk Trust determination process Suitability/Fitness Announcement numberCBTC-11686885-23-CS Control number684291700 HelpThis job is open to Career transition (CTAP ICTAP RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee. Internal to an agencyCurrent federal employees of this agency. Clarification from the agency The area of consideration is current permanent facility employees of the Orlando VA Medical Center.VideosHelpDuties Major Duties: Provides daily administrative support to Supervisors and Program staff; In interactions with customers displays a caring helpful attitude and willingness to be of assistance in resolving issues of concern; Emails sent represents accurate and professionally prepared grammar and spelling ; Serves as Control Point Clerk; Perform running balances of fund control points; Adding editing and closing out of 1358 orders and 2237 orders Work Schedule: Monday-Friday 8:00 AM - 4:30 PM Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD06830O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not requiredHelpRequirementsConditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position applicants must meet all requirements by the closing date of this announcement 11/10/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: Performs work involving the collection compilation and/or tracking of data and statistical information in support of an organizations program operation; Completes a variety of clinical staffing and workload reports for the Viera VA OPC and assures reports are submitted within the required time frame; Maintains and coordinates the housing spreadsheets which monitors number of veterans screened number of veterans being case managed number of vouchers issued and number of veterans who are housed; Independently monitors vehicles logs; Serves as first point of contact for all Veterans visiting the HCHV offices directs patient to appropriate Social Worker for situation at hand; Performs work related to the acquisition and/or development of program information and resource materials/personnel to support the policy development and/or technical activities of an organization; Independently develops brochures handouts certificates flyers for various HCHV program activities. You will be rated on the following Competencies for this position: Attention to DetailCreative ThinkingCustomer ServiceFinancial Management Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically the employee sits comfortably to do the work. However there may be some walking; standing; bending; carrying of light items such as papers books small parts; or driving an automobile etc. For more information on these qualification standards please visit the United States Office of Personnel Managements website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education There is no educational substitution at this grade level. Transcripts not required.Additional informationThe Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice your most recent performance rating and your most recent SF-50 noting current position grade level and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. To ensure compliance with an applicable preliminary nationwide injunction which may be supplemented modified or vacated depending on the course of ongoing litigation the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043 that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status if selected for the purposes of implementing other workplace safety protocols such as masking physical distancing testing travel and quarantine. If you are unable to apply online or need to fax a document you do not have in electronic form view the following link for information regarding an Alternate Application. Read more Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration you may be asked to submit additional job related information which may include but not limited to; responses to the knowledge skills and abilities; completion of a work sample and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g. on resume or during interview or hiring process); gain additional knowledge regarding a candidates abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment change to lower grade transfer appointment or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. As a new or existing federal employee you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether youre a permanent part-time temporary or an intermittent employee. You may be eligible for the following benefits however check with your agency to make sure youre eligible under their policies. To apply for this position you must provide a complete Application Package which includes: ResumeSF-50/ Notification of Personnel Action The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application such as a copy of your transcript (if using education to qualify) SF-50s (current/former Federal employees) documentation to support Veterans Preference claims or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. ResumeSeparation Notice (RIF)SF-50/ Notification of Personnel Action REMINDER SF-50 Notification of Personnel Action: If you are a current or former Federal employee you must provide a copy of your last or most recent SF-50 Notification of Personnel Action. The SF-50 must identify your position title series grade step tenure and type of service (Competitive or Excepted). If you have previously held a higher grade and are applying based on that grade you must provide a copy of the SF-50 showing you held the higher grade IN ADDITION to your last or most recent SF-50 indicating proof of status. SF-50s can be found in your eOPF. An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the announcement. In this instance you MUST provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award 50s do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. General Adjustment SF-50s do not provide the information to reflect time-in-grade requirement has been met and therefore cannot be the only SF-50. If you are currently serving in a Hybrid Title 38 position your SF-50s must reflect you have been in the position longer than one year. Examples of appropriate SF-50s include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50s at the highest grade held with an effective date more than one year old (to verify grade held). RESUME REMINDER: IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions i.e. the general and specialized experience located within the vacancy announcement to assist with describing work experiences; however resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed giving dates (months and years) of the experience position title and how the experience was gained. This information is needed to determine if you are qualified for the position. Resume should include for example: contact information; descriptions of jobs held including the name and address of employer job title description of duties beginning and ending date (month/year) of employment average hours worked per week if part-time and supervisors name and phone number; education including name and location of college dates attended and type and date of any degree earned; other information such as possession of licenses certificates etc. Descriptions of duties must be sufficiently detailed to document the level of experience. Although not mandatory if the position is (was) with the Federal government either military or civilian you should state the series and grade or pay grade (rank) and the date of last promotion. Veterans Preference: Does not apply to Merit System Promotions whose Area of Consideration is limited to current facility and agency employees.If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.